投 诉 信
1. Taking into account all three factors above, I request that the company should have a change of it for me as soon as possible.
2. But we are regretful to find that it cannot work normally.
3. Your prompt attention and early reply will be appreciated.
4. I am waiting for a reasonable explanation and expecting an early reply.
I feel sorry to trouble you but I am afraid that I have to make a complaint.
Yesterday I bought an electric fan in your shop, but when I got home and turned it on, it didn t work. So I took it back and talked to the assistant about the problem. To my surprise, instead of helping me solve the problem, the man, in a rude manner, refused to examine it.
Generally, your shop is well-known for good service and that is why I bought the electric fan in your shop. I was really upset to find that such a thing should have occurred in your shop.
I am waiting for a reasonable explanation and expecting an early reply.